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  • Writer's pictureDiego Martinez

How AI is changing UX and UI

Logo of ChatGPT on top of a nackground of purple gradient

So you're scared that AI will take over your UX job and your entire industry...

Well, I've got news for you—It won't.

In fact, it'll probably make your job a lot easier.

Last week, I sat through an insightful conversation hosted by MVST. where a panel of experts discussed how Artificial Intelligence is revolutionizing UX and UI, as well as both the opportunities and challenges that have arisen by the relentless pace of tech.

All of the panelists, and I'm sure all of you, are constantly exploring the tools available at the moment, and figuring out ways to adapt them to their processes. OpenAI's ChatGPT is undoubtedly king here: designers are using it as a valuable starting point to play around with ideas, run competitive analysis, refine research questions, create designer onboarding roadmaps, or even lay out the structure to develop a video presentation of a product feature.

Time-consuming tasks are now becoming streamlined thanks to ChatGPT, and designers are able to dedicate their attention to more important steps in their journey towards solving users' pains. However, that does not mean they can rely on it to spew excellent results to their queries. For the ChatGPT interaction to work, you've got to give it some context. Not only that, you need to go the extra mile, and combine the chatbox's results with your own knowledge.

Don't expect AI to fully replace our cognitive process. It needs to be continuously trained by the design community so it can evolve along with us humans.

Also, don't expect AI to solve all of your UI needs. Sure, tools such as CubeGPT, Ando, Magicopy, 3D Transformer, Pallette, Iconscout and uizard could help with inspiration and glimpses of how concepts can work visually but they're still so underdeveloped, and could potentially make interfaces feel cookie-cuttered.

We need to ask ourselves "how can I make things new and innovative?". That's where the 'human touch' comes in. We've got at least a couple of years before we see true power in this.

Then there is the concern about ethics and equality. AI is looking for patterns, and therefore, it's paramount to make sure it understands what a human is, in all of its diversity. It is our responsibility as designers and creators of these innovative tools to make sure this happens, and that we train models to be more inclusive.

What about privacy? Who gets to own the input and output of our ChatGPT queries?

Questions like these are still being answered. But one thing is for sure: we are encouraged to keep up and match up with AI possibilities as they will assist us to conceive innovative solutions.

What's your take on the emerging relationship between AI and UX/UI? How has AI helped you on your designing journey, and what are your concerns? I'd love to know! 😊

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